Dampling – Support
Contact
- Email: support@martialtech.fr (answer within 2 business days)
- SLASH DIGITAL LAB SAS, Carrera 8A # 97-07, Bogotá, Colombia
- In the app: Settings → Help & support → Contact support / Send feedback
Frequently asked questions
Do I need an account? No. Everything works without an account. An account is only used if you turn on Backup & sync to keep your journal safe or use it on several devices.
Where is my data? On your phone. With Backup & sync, also on our servers in the EU (Frankfurt). See the Privacy Policy.
What is a unit / standard drink? Dampling stores grams of pure alcohol (volume × alcohol % × 0.789) and shows them in the units you choose: UK units (8 g), standard drinks of 10 g or 14 g, or grams. Change it in Settings → Units.
Why does a drink at 1 am count for yesterday? Your journal day starts at 4 am by default, so a late night counts for the evening it belongs to. Change it in Settings → Day starts at.
My dumpling looks soggy. That happens after going over your plan. It never gets sick and never shrinks: one alcohol-free day clears the rain.
How do I cancel Dampling Plus? iPhone: Settings app → your name → Subscriptions → Dampling. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Dampling. Also from Dampling: Settings → Manage subscription. Deleting the app does not cancel it.
I changed phones. If Backup & sync was on: install Dampling, tap "I have a backup" on the welcome screen and sign in with the same method. Purchases: Settings → Restore purchases.
How do I delete my data? See https://martialtech.fr/dampling/delete-account/.
I'm worried about my drinking. Dampling is not medical help. Please talk to a doctor, especially before stopping alcohol suddenly. Find free, confidential support: https://findahelpline.com