Support

Veto messenger: iOS and Android apps, and the web app · SLASH DIGITAL LAB SAS, Bogotá, Colombia

Write to support@martialtech.fr. Reports of abuse are handled first; we aim to reply within 24 hours. We will never ask for your passcode, and we can't recover it.

Add someone

Tap New chat and share your invite link, or show your QR code for them to scan. When they open it, they can start chatting with you right away. No phone number or account is needed. If someone writes to you before you have added them, their message arrives as a message request. You can accept it, delete it, block them, or report them.

Check who you are talking to

Open the contact and compare the safety number with the one on their screen, in person or on a call. If it matches, mark them as verified. If their keys ever change, Veto warns you and pauses sending until you check the new number.

Block someone

Mobile apps: in the chat, open the ⋮ menu and choose Block. You can also open the contact, or long-press the chat in your list.
Web app: open the chat details, or right-click / long-press the chat, then choose Block.

Messages from a blocked contact are discarded on your device. You can unblock them in the same place.

Report abuse or spam

Mobile apps: long-press a message and choose Report, or use Report & block in the chat's ⋮ menu or on the contact. For a message request, choose Report spam or abuse. The person is blocked at once, and an e-mail to us opens with the messages you choose to include.
Web app: block the person, then write to support@martialtech.fr with their name, their identity key (shown on the contact) and what happened.

Veto is end-to-end encrypted, so we only see what you send us. We cannot read conversations or remove messages from other people's devices. We act on every report, and we cooperate with the authorities when the law requires it.

Forgot your passcode?

Only you ever had it, so nobody can recover it. On the lock screen, choose Forgot passcode? to erase Veto on that device and start over with a new identity. Your contacts will need your new invite link.

Delete your data

Veto has no accounts, so there is nothing about you on our servers to delete. Everything is on your device:

Mobile apps: Settings → Delete everything on this device. Uninstalling the app also erases it.
Web app: Settings → Lock now → Forgot passcode? → Erase this device & start over, or clear this site's data in your browser.

This erases your identity keys, contacts and messages for good. Messages still waiting on the relays are encrypted, and they expire automatically within 30 days.